SDB Specialty Networking, Inc.

 The SDBSN Customer Care Portal may be used to login to view recommendations, projects, service requests and invoices in our online system.

The following items are included for a convenient method to:

• View and accept new recommendations
• View the progress on open projects
• View and update your open service requests
• View and update all open service requests
• Create a new service request
• View and modify user access
• View all invoices
• View service request trends

Please note the following details to login and access your account:

Website URL = https://connectwise.sdbsn.com/

Username = This email address is being protected from spambots. You need JavaScript enabled to view it.

Password = (should have been emailed to you)

If you have any recommendations for further enhancements, or should you have any issues, questions or concerns with your portal access please do not hesitate to contact us.

 The SDBSN RMM Control Center Web Portal may be used to login to access the Remote Monitoring and Management Services, including direct access to download Agents, Tickets, Knowledgebase, Statistics as well as Remote Control your own Systems or check the Health Status of your devices in our online system.

The following items are included for a convenient method to:

• Download Agent Installer (Windows, Linux, Mac & Mobile)
• Download Agent Uninstaller
• View Current and Past Tickets with Resolutions
• View service Status Dashboard
• Remote Controll Servers and Workstations
• Remote Reboot Server and Workstations

Please note the following details to login and access your account:

Website URL = https://sdbsn.rmmservice.com/

Username = This email address is being protected from spambots. You need JavaScript enabled to view it.

Password = (should have been emailed to you)

If you have any recommendations for further enhancements, or should you have any issues, questions or concerns with your portal access please do not hesitate to contact us.

If you are currently a Customer utilizing the SDBSN DNS, Email and Web Hosting Services you can go directly to our Hosting Client Area, to view and manage your services, update billing information, pay invoices, and access our direct knowlegdebase and support forums.

Website URL: https://orders.sdbsn.com/

Username = This email address is being protected from spambots. You need JavaScript enabled to view it.

Password = (should have been emailed to you)

If you have any recommendations for further enhancements, or should you have any issues, questions or concerns with your portal access please do not hesitate to contact us.

If you are currently a customer with a subscription for the SDBSN Network Monitoring - (hosted solution) you can go directly to our Network Monitoring Area, to view and manage your services.

Website URL: http://monitoring.sdbsn.net/

Username = (should have been emailed to you)

Password = (should have been emailed to you)

If you have any recommendations for further enhancements, or should you have any issues, questions or concerns with your portal access please do not hesitate to contact us.